Hobson Associates

Trust, Respect & Realness: Taking Them All the Way to the Bank

Businessman crossing a cliffGetting customers and employees to trust you can be complicated, but it is critical for success – at times even more important than sales. If you gain people’s trust and respect, it's easier to grow and nurture your business and give everyone superior service. But trust is a very delicate thing. Tough to gain and even harder to restore.

Here are some ways to build trust, respect, all the while being yourself:


TRUST

“Relationships have to be built on trust". I’m a firm believer in the reliability, truth, ability, or strength of someone or something.

Recruiters, candidates and clients must build and earn trust in each other and the process. That is how we create everlasting business relationships- getting repeat business is no accident!


RESPECT

Respect can be defined as “a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements.”

Recruiters are expected to be professional in their conduct with job seekers and clients, and this includes treating them with respect, whether a candidate fits a particular role or not, or if we are working a difficult search for a company. All candidates are entitled to basic information and there should be transparency in communication with clients. Honest feedback on both sides will prove to be essential. Equality in understanding is imperative to success for all involved in this business


BE YOURSELF

In my experience, people prefer to deal with genuine people who know who they are. The key to living a happy, fulfilling life is really simple: Just be the person you were made to be and do what you were called to do… So make that dorky joke. Tell stories that embarrass you. Don’t try to use big words when you speak if it doesn’t come naturally…you get where I’m going here.

 

Let me be “real” with you: In business and life in general, having that lethal mix of drive, plus trustworthiness, respect and realness is something you can take all the way to the bank!