Graylog

Customer Success Manager

Graylog is a fully integrated platform for collecting, indexing, and analyzing log messages. They enable organizations to improve IT operations efficiently, security, and reduce the cost of IT.

OUR CLIENT'S NEED:  This position was Graylog's first of its kind. They created the role in order to have someone come in and reshape the customer experience, from on-boarding to helping expand the business.

THEIR SEARCH CHALLENGES: They needed to hire someone who lived local to their headquarters; someone who had the specific experience the role required; as well as having specific domain expertise in a specific area of security.

OUR TALENT DELIVERY SOLUTION: Within two weeks, our recruiting plan netted ten viable candidates that touched on each position requirement. After due process, we were able to identify and secure the best candidate for the position. Our job was completed- from beginning, to the candidate starting- in a total four weeks' time.