Hobson Associates

Technical Account Manager

Job Id: 18484
Job Type: Permanent
Industry: Computer Services
Worksite Location: Headquarters
Location: Middletown, CT 06457
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Award-winning IT company is looking for a talented Team Lead/Technical Account Manager to join their family-oriented team. In this critical role, you’ll be the main point of contact for your assigned clients--handling anything from technical issues to their everyday business needs.



  • Bachelor's degree or equivalent experience in the IT field
  • 4+years of IT work experience
  • Proven experience as a IT Team Lead or IT Account Manager
  • Enthusiastic, customer-service focused, team player, well-organized and extremely detail-oriented
  • Proven ability to juggle multiple client needs and ability to multi-task
  • Self-starter with the ability to work independently
  • Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365 and Advanced Support on Mac OS a plu
  • MCSA/VCP/CCNA certifications a plus



Competitive salary and benefit package (Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses.) Free lunches and snacks, free dry-cleaning service, company-sponsored training, outings, and more. INTERVIEWING NOW!

Contact Recruiter:

Jennifer Millea

Senior Associate - Staffing Services

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