Hobson Associates

Regional Claims Manager

Job Id: 22503
Job Type: Permanent
Industry: Insurance
Worksite Location: Headquarters (HYBRID)
Location: New Haven County, CT 06492
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Do you want to take that next step UP in your career?

Join a thriving member-owned property & casualty insurance provider that truly cares about their communities, customers, and employees. They are nationally respected and recognized for offering the best tailored products for the niche they serve.

  • Voted a “TOP WORKPLACE”
  • A+ Rated
  • Welcoming teamwork vibe
  • Fantastic employee incentives/benefits (ask us what they are!)
They’re seeking an experienced and dynamic REGIONAL CLAIMS MANAGER to join their team at their New Haven County headquarters.

As their Regional Claims Manager, you will:
  • Manage all assigned claims within the designated claims program, including overseeing the investigation, adjustment, and settlement of claims.
  • Ensure that claims are handled in a timely, efficient, and fair manner.
  • Monitor and track claims performance against established metrics
  • Identify and resolve complex claims issues.
  • Coach and mentor claims staff members to improve their skills and knowledge.
  • Manage relationships internally and externally with key stakeholders, such as underwriting, sales, customer service, regulators, brokers, attorneys, and vendors.
  • Demonstrate advanced reserving, investigation, negotiation, and problem-solving skills.
  • Use critical thinking and problem-solving skills to go beyond assigned tasks and identify and address potential problems.
  • Manage the financial impact of decisions on members, business partners, and the company.
  • Create reports and analyze trends that directly impact business results, people, and processes.
  • Bachelor’s degree in business management, insurance, or related field, or equivalent work experience
  • 8+ years of experience handling complex claims for a property/casualty insurance company or third-party administrator.
  • Seasoned in experience regarding GL claims, litigation management, and high-volume claims.
  • Experience working with multiple jurisdictions.
  • Management/leadership is highly desired.
  • Experience/understanding of niche insurance programs (Public and Affordable Housing business, etc.)
  • AIC designation a plus
  • Competitive salary + lucrative bonus structure
  • Annual merit program, profit sharing
  • Health insurance (dental, vision, life insurance, AD&D, short-term and long-term disability)
  • Strong 401(k) program
  • Flexible work schedule
  • Wellness programs + full gym, outdoor basketball & tennis courts, picnic pavilion.
  • Tuition reimbursement & loan repayment
  • Plus, too much more to list here!...
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Contact Recruiter:

Jennifer Millea

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