Hobson Associates

Head of Client Success

Job Id: 21638
Job Type: Retained
Industry: SW Financial Services
Worksite Location: Remote / USA
Location: Remote / USA .
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Customer Success, Onboarding, Implementation Leader

My client is an entrepreneurial start up backed by wealthy P.E. money, the best combination!

We have been retained to ensure their growth as they hire for this critical role in customer success management.

  • They have 3 years of deals closed and in the pipeline which has created this need.
  • Provides investment management software for both commercial real estate and private equity.
  • Modules include Dashboard for Investors, CRM, Document sharing, Payment Automation and streamlining of the back office.
  • Constantly rolling out solutions with some of the products proven in this marketplace for 6 years.
  • More than 750 billion dollars under administration
  • Off the charts of NPS score of 80.

You will work closely with the client stakeholders around the globe to creatively implement solutions and expand deep relationships. Flexible to wear many hats as you and your team support the success from onboarding and implementation through problem solving.

This is an awesome opportunity to take control of a huge, prestigious client base as you move up in your career.

[email protected]

Contact Recruiter:

Beth Schneider, CPC

Senior Partner and Director of Client Strategy, Technology

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