Customer Service Representative- MA Insurance- Commercial lines

A Cutting-edge Insurance Company that was voted a “Best Place to Work” is in search of a dynamic and self-motivated Commercial Lines Customer Service Representative (CSR). In this role, you’ll service existing accounts, re-market clients within the portfolio, and drive retention through cross-selling and upselling.

What You’ll Do:
• Service existing accounts and be the primary contact for a small, but growing, commercial lines book
• Cross-sell and up-sell to drive retention and grow accounts
• Provide top-notch customer service, managing a full portfolio of insurance products
• Maintain flexibility in a hybrid or in-office role (depending on your location)

The Ideal Candidate Has:
• 2+ years of personal lines insurance experience
• Commercial lines experience—handling both small commercial accounts and personal lines (a balance of both is ideal)
• Experience working with multiple carriers
• Massachusetts Property & Casualty insurance license
• Ability to work in a fast-paced environment
• Strong multitasking skills to meet shifting priorities

Competitive base salary + commission on newly written business.Great benefits including 401(k), health benefits, and growth potential!

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